Effective Date: April 2025

 

Welcome to Mind Matters Consulting (“Company”, “we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our website, services, and any associated offerings. By accessing or using our website (www.mindmattersconsulting.com) and services, you agree to these Terms. If you do not agree, please do not use our website.

 

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1. Use of the Website

 

You agree to use this website and services only for lawful purposes. You must not:

    •    Use the website in a way that violates any applicable laws or regulations.

    •    Engage in any activity that may disrupt the website’s functionality or security.

    •    Attempt to gain unauthorized access to any part of the website or servers.

 

We reserve the right to restrict or terminate your access to the site if we believe you have violated these Terms.

 

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2. Services and Offerings

 

Mind Matters Consulting provides services including (but not limited to) individual counseling, life coaching, trauma coaching programs, and subscription-based wellness memberships.

    •    Coaching and Counseling Services: Coaching is not therapy. Counseling services are available only to clients who qualify under professional standards and may involve the use of insurance where applicable.

    •    Memberships and Programs: Memberships are subscription-based. All sales are final unless otherwise stated.

    •    Results Not Guaranteed: Your success and progress depend on your personal commitment and participation. We do not guarantee any specific outcomes.

 

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3. Payment Terms

 

All payments for services, programs, and memberships must be made in full at the time of booking unless otherwise noted.

    •    Accepted payment methods: Credit card, debit card, PayPal.

    •    All sales are final. No refunds are provided once services have begun.

    •    Clients are responsible for any fees associated with failed payments.

 

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4. Cancellations and Rescheduling

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    •    Individual counseling and coaching sessions require a minimum of 24 hours’ notice for cancellations or rescheduling.

    •    Missed appointments or late cancellations may result in the full session fee being charged.

    •    Memberships can be canceled at any time through the client portal but partial refunds are not provided.

 

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5. Intellectual Property

 

All content on this website, including but not limited to text, images, videos, logos, and downloadable materials, are the property of Mind Matters Consulting or its licensors.

    •    You may not copy, distribute, modify, transmit, reuse, or repost any content without express written permission.

    •    Use of materials is granted solely for personal, non-commercial purposes unless otherwise authorized.

 

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6. Privacy Policy

 

Your privacy is important to us. Please review our Privacy Policy for details about how we collect, use, and protect your personal information.

 

By using our services, you consent to the collection and use of information as outlined in our Privacy Policy.

 

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7. Disclaimers

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    •    Services provided through Mind Matters Consulting are not a substitute for medical advice, diagnosis, or treatment.

    •    If you have a medical or psychological emergency, you should call 911 or contact a licensed healthcare provider.

    •    Coaching services are for educational and personal development purposes only.

 

We make no warranties or guarantees about the accuracy, reliability, or completeness of information provided through our website or services.

 

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8. Limitation of Liability

 

Mind Matters Consulting, its employees, and contractors shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or services.

 

In no event shall our total liability exceed the amount you have paid for the service that gave rise to the claim.

 

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9. Changes to Terms

 

We reserve the right to update, modify, or replace any part of these Terms at our sole discretion. Changes are effective immediately upon posting to the website. It is your responsibility to check this page periodically for updates.

 

Continued use of the website or services after changes constitutes your acceptance of the updated Terms.

 

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10. Governing Law

 

These Terms shall be governed by and construed in accordance with the laws of the State of [Insert State], without regard to its conflict of law principles.

 

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11. Contact Information

 

For any questions regarding these Terms and Conditions, please contact us at:

 

Mind Matters Consulting

Email: yourmindmatters@shontalthomas.com

Website: www.mindmattersconsulting.com