Ya'll Gonna Have To Wait, I Matter Too!!

We want you to love your purchase! If you’re not satisfied, we’re here to help.

Returns & Exchanges:

Returns are accepted within 14 days of delivery for unused, unopened items. To be eligible for a return, your item must be in the same condition that you received it and in its original packaging.

Non-Returnable Items:

Due to the nature of our products, digital downloads, workbooks, journals, and custom orders are non-returnable and non-refundable.

Return Process:

To initiate a return, please email us at [your email] with your order number and reason for return. Once approved, you’ll receive instructions on how to send your item back.

Refunds:

Once your return is received and inspected, we’ll notify you of the approval status. If approved, a refund will be issued to your original payment method within 5–7 business days.

Thank you for shopping with Mind Matters Consulting! We’re committed to getting your items to you as quickly and efficiently as possible.

Processing Time:

Orders are processed within 2–3 business days. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Methods & Rates:

We offer standard shipping via USPS or UPS. Shipping rates are calculated at checkout based on your location and selected shipping method.

Delivery Time:

Standard delivery typically takes 5–7 business days within the U.S. Please allow additional time during holidays or for international orders.

Lost or Damaged Packages:

If your package is lost or arrives damaged, please contact us at [your email] within 7 days of delivery. We’ll work with the carrier to resolve the issue and ensure you receive your order.